Coaching agreement

Program Description

 

The 6 month program will include:

 Coaching Sessions:
 

13, 45 Minute Coaching Sessions, three per month for 6 months unless otherwise agreed.

1 Take Off Session for 60 minutes. 

Terms

This agreement, will begin upon acceptance, and will continue for a minimum of 6 months. 

The services to be provided by the coach to the client are coaching (via Zoom), as designed jointly with the client. Coaching, which is not advice, therapy or counselling, may address specific personal projects, business successes, or general conditions in the client's life or profession.

 

Expectations and Responsibilities

As your Coach, my role is to:

1  Come to each Session prepared.

2  Devote my full attention to you during the sessions.

3 Help you build your business

4  Push you outside of your comfort zone into new areas and support you as you do this.

5  Provide a safe space where you can be heard, express yourself, and ask any questions that come to your mind during our time together.

6 Challenge you in your life and your business so that you can create the life and business you dream of.

7  Offer encouragement, feedback, guidance, and support throughout the Program and our time together.

8 Be an accountability buddy and biz bestie for the entirety of the Program.

 

As the Client, your role is to:

  1. Show up for each Session on time with 100 percent focus and without distractions.

  2. Complete orientation package that will be emailed to you

3 Provide payment for the Program on time.

4  Complete action steps and homework between our Sessions.

5  Be open to new ideas.

6 Be willing to go outside your comfort zone.

7  Be ready to take action in your life & business/career.

8 Be ready to make decisions regarding your life, career, and business.

9 Be prepared and make time for the work that you need to do for the Program.

10          Trust in me as your Coach and trust the process.

11          Take responsibility for your outcomes.

12          Ask any and all questions you may have as they arise.

 

 

Contact

I welcome you contacting me via Basecamp between our sessions. This is a service I provide to all my coaching clients which you are welcome to use if you need any assistance with your mindset, strategy, reviews, etc.

 

You can expect a response from me within 24 hours or sooner. I am active Monday-Friday AEST 9-5pm

Please note that emails are for general inquiries and quick questions. If you need to discuss something at length with me, I may suggest and request that we have an in-depth conversation during your next Session.

 

Scheduling Sessions

  Each of your coaching sessions will go for approximately 45 minutes, except the first session which will go for 60 minutes.

It is very rare for me to run late for your session.  If this does occur I will endeavour, with your permission, to extend your session time.

If you arrive or are late for your appointment please be aware that due to other appointments or commitments, it is unlikely I will be able to extend your session time.  If you are going to be more than ten minutes late for your session it is greatly appreciated if you could please let me know this with as much notice as possible.

 

Zoom

While conducting sessions on Zoom, you can choose a preference of camera or no camera use during sessions.

Once you have returned the signed contract and made payment, you will receive a link from me to schedule your sessions

You will receive a Zoom link to access your sessions. 

 

Cancellations and Rescheduling

Your session time is reserved especially for you with preparation for done by me ahead of time.  I value our time together and know you will too by respecting and keeping your appointment.

I understand that sometimes things do arise and you may need to reschedule or cancel your session.  I do not charge cancellation fees for this, but do request that you give me as much notice as you can to change our usual time (with a minimum of 24 hours notice being preferable).

If after our first full session together you feel that a coaching series is no longer right for you, I will gladly refund you the remaining sessions and release you from your coaching commitment. Once we have moved into session 2 however – we are in all the way.

Please use the scheduler Acuity Scheduling to cancel and reschedule another available time.

 

Investment and Payment

The payment terms are monthly payments of $1000 for 6 months, to a total of $6000.

You agree that you are financially willing and able to invest in this Program by choice, and by doing so, you are not in any way incurring any economic hardship. If a payment cannot be made, your Program will be put on hold (including during the grace period). You may not pause your program to start at a later date. 

 

Refund Policy

 

I want you to be happy with your Program; however, it is your responsibility to bring up any concerns immediately. I will do my absolute best to run this program in a way that works best for you and accommodate you with any needs. However, if you do not address your concerns, I am not responsible for any claims made by you.

 

If for some reason you are not satisfied you may stop the Program at any time, whether or not you have held all of your Sessions. However, termination of this contract is subject to 30 days notice.

 

If all payments have been made, no refund will be given. To clarify, no refund will be provided for any reason. 

 

 

Confidentiality

 

All information exchanged during the Program will be kept strictly confidential. I will not disclose confidential information that you share with me during the Program to anyone else without reason to know such information, unless required by law, ethics, or upon written authorization by you.

 

To be clear, I may be ethically and legally obligated to reveal information if:

•  If it is suspected that abuse or neglect of children or elders occurring.

•  If in my presence you make or imply threats of violence or are a danger to yourself or another person.

•  If I feel you may lose control of your actions.

•  If something illegal is occurring.

 

Informed Consent

 

Client understands that coaching is for the purpose of things including, but not limited to, radically improve the way you live your life and grow your business. You will experience higher quality of life, more clients, higher income, and great impact. There is a great emphasis on financial, time, and creative freedom. This is not a guarantee.

 

Client gives informed consent to engage in coaching services and for Coach to assist in coaching for the aforementioned purpose(s). Client agrees that he/she is using coaching services entirely at his/her own risk. Coaching is provided “as is” without any warranty of any kind, express or implied. Client warrants that any decisions, actions, or inaction they made and consequences thereof, are their own and at their own risk and that Client takes full responsibility for all emotional, mental, behavioral, and physical risks. Coach makes zero guarantees as to the results of their services.

 

Intellectual Property Rights

 

Coach, Athina Bailey, retains all ownership rights to the materials provided during your participation in the Program. The copyrighted and original materials you are provided are for your individual use only and come with a single-user license. You are not authorized to share, copy, distribute, or otherwise disseminate any materials received from me electronically or otherwise without my prior written consent. All intellectual property, including the copyrighted Program materials, shall remain the sole property of Coach, Athina Bailey, and no license to sell or distribute my materials is granted or implied. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial or personal purposes, any portion of the Program, including any of the Program materials.

 

Personal Responsibility and Assumption of Risk

 

You acknowledge that you take full responsibility for your well-being and all decisions made before, during, and after your Program. I have used care in preparing the information provided to you, but all of my information, programs and services are made available to you as marketing and business tools for your own personal use and for informational and educational purposes only. You accept full responsibility for your choices, actions, and results, and expressly assume the risks of the Program for your use, or non-use, of the information provided to you. You also understand that you are expressly assuming all of the risks of the Program, whether or not such risks were created or exacerbated by the Program.

I am not providing medical, legal, financial, or other professional advice in any way. You should always seek the advice of your own healthcare provider, attorney, accountant, or financial manager regarding your own medical, legal, or financial situation.

 

By agreeing to this Agreement you agree that you are also consenting to the full Disclaimer which may be found on my website.

 

Limitation of Liability, Indemnification, and Release of Claims

Coach may not be held responsible in any way for the information that you request or receive through this Program. By agreeing to this Agreement, you fully and completely hold harmless, indemnify and release Coach and any employees, shareholders, directors, staff, consultants, agents, or anyone affiliated with us from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or will have in the future against me or us, arising from your participation in or in any way related to the Program, even if we were aware in advance of the possibility of any such claim. 

 

Non-Disparagement

 

In the unfortunate event of a dispute between Client and Coach, Client agrees not to engage in any conduct or communications, public or private, designed to disparage the Program, Coach. Where requested by law or arbitration, of course, Client is not prohibited from sharing their thoughts and opinions as a part of the legal process. By agreeing to this Agreement, we are both acknowledging that we have read, understand, agree to and accept all of the terms in this Agreement.

 

Dispute Resolution 

 

If a dispute arises between Client and Coach all communication will be through Zoom, or Basecamp. However, should a dispute ever arise between us, we agree now that we will submit to binding arbitration before a single arbitrator, selected jointly. Prior to seeking arbitration, the Client must submit his or her complaint to me, the Coach, with full details about the Client’s dissatisfaction with the Program via e-mail to Coach at Athina@athinabailey.com The Client understands that the only remedy that can be awarded to the Client through arbitration is a full refund of the Payment made to date. No award of consequential or of any other type of damages may be granted. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having the appropriate jurisdiction.

 

By agreeing to this Agreement Client agrees to a modification of the statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission, or other conduct complained of as submitted in e-mail, or shall otherwise be forfeited forever. Arbitration will be held in Sydney, NSW, Australia, and the prevailing party shall be entitled to all reasonable attorney’s fees and costs necessary to enforce the Agreement.

 

Coaching Methods

You acknowledge that the coaching series may be personally challenging and give rise to feelings such as frustration, stress and annoyance.  You will not hold me liable for any loss or cost incurred by you in the event of mental, physical, emotional stress or distress caused directly or indirectly in relation to your coaching series.  You will indemnify me in the event of any such claim.

 

 

Other Important Terms: 

 

Entire Agreement: This Agreement constitutes the entire agreement between the Parties and any prior understanding or representation of any kind shall not be binding upon any Party, except to the extent incorporated in this Agreement.

 

Modification of Agreement: Any modification of this Agreement or additional obligation assumed by any Party in connection with this Agreement shall be binding only if evidenced in a writing signed by each Party.

 

Assignment: Neither this Agreement nor any other rights or obligations under this Agreement shall be assigned or otherwise transferred.

 

No Waiver: The failure to enforce any provision of this Agreement shall not be construed as a waiver or limitation of the right to later enforce and compel strict compliance with every part of this Agreement.

 

Effect of Partial Invalidity: The invalidity of any portion of this Agreement will not and shall not be deemed to affect the validity of any other provision. In the event any provision of this Agreement is held to be invalid, the Parties agree that the remaining provisions shall be deemed to be in full force and effect as if they had been executed by both Parties subsequent to the expungement of the invalid provision.

 

Governing Law: This Agreement shall be construed according to the laws of NSW, Australia.

 

Client will be enrolled in the Program upon receipt of: payment in full or of the first installment, and scheduling of the Sessions.

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